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- sidebar_position: 7
- slug: /message_component
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- # Message component
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- A component that sends out a static message.
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- A **Message** component sends out a static message. If multiple messages are supplied, it randomly selects one to send.
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- ## Configurations
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- ### Messages
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- The message to send out.
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- Click **+ Add message** to add message options. When multiple messages are supplied, the **Message** component randomly selects one to send.
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- ## Examples
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- Explore our customer service agent template, where the **Message** component (component ID: **What else?**) randomly sends out a message to the user interface if the user inputs is related to personal contact information:
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- 1. Click the **Agent** tab at the top center of the page to access the **Agent** page.
- 2. Click **+ Create agent** on the top right of the page to open the **agent template** page.
- 3. On the **agent template** page, hover over the **Customer service** card and click **Use this template**.
- 4. Name your new agent and click **OK** to enter the workflow editor.
- 5. Click on the **Message** component to display its **Configuration** window.
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