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@@ -96,6 +96,8 @@ Parsing requests have to wait in queue due to limited server resources. We are c |
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### Why does my document parsing stall at under one percent? |
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If your RAGFlow is deployed *locally*, try the following: |
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1. Check the log of your RAGFlow server to see if it is running properly: |
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@@ -105,6 +107,16 @@ docker logs -f ragflow-server |
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2. Check if the **tast_executor.py** process exist. |
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3. Check if your RAGFlow server can access hf-mirror.com or huggingface.com. |
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### `MaxRetryError: HTTPSConnectionPool(host='hf-mirror.com', port=443)` |
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This error suggests that you do not have Internet access or are unable to connect to hf-mirror.com. Try the following: |
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1. Manually download the resource files from [huggingface.co/InfiniFlow/deepdoc](https://huggingface.co/InfiniFlow/deepdoc) to your local folder **~/deepdoc**. |
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2. Add a volumes to **docker-compose.yml**, for example: |
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``` |
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- ~/deepdoc:/ragflow/rag/res/deepdoc |
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``` |
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### `Index failure` |
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An index failure usually indicates an unavailable Elasticsearch service. |
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@@ -165,7 +177,7 @@ Your IP address or port number may be incorrect. If you are using the default co |
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A correct Ollama IP address and port is crucial to adding models to Ollama: |
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- If you are on demo.ragflow.io, ensure that the server hosting Ollama has a publicly accessible IP address. 127.0.0.1 is not an accessible IP address. |
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- If you are on demo.ragflow.io, ensure that the server hosting Ollama has a publicly accessible IP address.Note that 127.0.0.1 is not a publicly accessible IP address. |
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- If you deploy RAGFlow locally, ensure that Ollama and RAGFlow are in the same LAN and can comunicate with each other. |
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### Do you offer examples of using deepdoc to parse PDF or other files? |
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@@ -191,3 +203,32 @@ docker compose up ragflow -d |
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``` |
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*Now you should be able to upload files of sizes less than 100MB.* |
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### `Table 'rag_flow.document' doesn't exist` |
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This exception occurs when starting up the RAGFlow server. Try the following: |
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1. Prolong the sleep time: Go to **docker/entrypoint.sh**, locate line 26, and replace `sleep 60` with `sleep 280`. |
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2. Go to **docker/docker-compose.yml**, add the following after line 109: |
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``` |
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./entrypoint.sh:/ragflow/entrypoint.sh |
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``` |
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3. Change directory: |
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```bash |
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cd docker |
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``` |
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4. Stop the RAGFlow server: |
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```bash |
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docker compose stop |
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``` |
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5. Restart up the RAGFlow server: |
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```bash |
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docker compose up |
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``` |
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### `hint : 102 Fail to access model Connection error` |
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1. Ensure that the RAGFlow server can access the base URL. |
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2. Do not forget to append **/v1/** to **http://IP:port**: |
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**http://IP:port/v1/** |