|  |  | @@ -96,6 +96,8 @@ Parsing requests have to wait in queue due to limited server resources. We are c | 
		
	
		
			
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			|  |  |  | ### Why does my document parsing stall at under one percent? | 
		
	
		
			
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			|  |  |  | If your RAGFlow is deployed *locally*, try the following: | 
		
	
		
			
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			|  |  |  | 1. Check the log of your RAGFlow server to see if it is running properly: | 
		
	
	
		
			
			|  |  | @@ -105,6 +107,16 @@ docker logs -f ragflow-server | 
		
	
		
			
			|  |  |  | 2. Check if the **tast_executor.py** process exist. | 
		
	
		
			
			|  |  |  | 3. Check if your RAGFlow server can access hf-mirror.com or huggingface.com. | 
		
	
		
			
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			|  |  |  | ### `MaxRetryError: HTTPSConnectionPool(host='hf-mirror.com', port=443)` | 
		
	
		
			
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			|  |  |  | This error suggests that you do not have Internet access or are unable to connect to hf-mirror.com. Try the following: | 
		
	
		
			
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			|  |  |  | 1. Manually download the resource files from [huggingface.co/InfiniFlow/deepdoc](https://huggingface.co/InfiniFlow/deepdoc) to your local folder **~/deepdoc**. | 
		
	
		
			
			|  |  |  | 2. Add a volumes to **docker-compose.yml**, for example: | 
		
	
		
			
			|  |  |  | ``` | 
		
	
		
			
			|  |  |  | - ~/deepdoc:/ragflow/rag/res/deepdoc | 
		
	
		
			
			|  |  |  | ``` | 
		
	
		
			
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			|  |  |  | ### `Index failure` | 
		
	
		
			
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			|  |  |  | An index failure usually indicates an unavailable Elasticsearch service. | 
		
	
	
		
			
			|  |  | @@ -165,7 +177,7 @@ Your IP address or port number may be incorrect. If you are using the default co | 
		
	
		
			
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			|  |  |  | A correct Ollama IP address and port is crucial to adding models to Ollama: | 
		
	
		
			
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			|  |  |  | - If you are on demo.ragflow.io, ensure that the server hosting Ollama has a publicly accessible IP address. 127.0.0.1 is not an accessible IP address. | 
		
	
		
			
			|  |  |  | - If you are on demo.ragflow.io, ensure that the server hosting Ollama has a publicly accessible IP address.Note that 127.0.0.1 is not a publicly accessible IP address. | 
		
	
		
			
			|  |  |  | - If you deploy RAGFlow locally, ensure that Ollama and RAGFlow are in the same LAN and can comunicate with each other. | 
		
	
		
			
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			|  |  |  | ### Do you offer examples of using deepdoc to parse PDF or other files? | 
		
	
	
		
			
			|  |  | @@ -191,3 +203,32 @@ docker compose up ragflow -d | 
		
	
		
			
			|  |  |  | ``` | 
		
	
		
			
			|  |  |  | *Now you should be able to upload files of sizes less than 100MB.* | 
		
	
		
			
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			|  |  |  | ### `Table 'rag_flow.document' doesn't exist` | 
		
	
		
			
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			|  |  |  | This exception occurs when starting up the RAGFlow server. Try the following: | 
		
	
		
			
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			|  |  |  | 1. Prolong the sleep time: Go to **docker/entrypoint.sh**, locate line 26, and replace `sleep 60` with `sleep 280`. | 
		
	
		
			
			|  |  |  | 2. Go to **docker/docker-compose.yml**, add the following after line 109: | 
		
	
		
			
			|  |  |  | ``` | 
		
	
		
			
			|  |  |  | ./entrypoint.sh:/ragflow/entrypoint.sh | 
		
	
		
			
			|  |  |  | ``` | 
		
	
		
			
			|  |  |  | 3. Change directory: | 
		
	
		
			
			|  |  |  | ```bash | 
		
	
		
			
			|  |  |  | cd docker | 
		
	
		
			
			|  |  |  | ``` | 
		
	
		
			
			|  |  |  | 4. Stop the RAGFlow server: | 
		
	
		
			
			|  |  |  | ```bash | 
		
	
		
			
			|  |  |  | docker compose stop | 
		
	
		
			
			|  |  |  | ``` | 
		
	
		
			
			|  |  |  | 5. Restart up the RAGFlow server: | 
		
	
		
			
			|  |  |  | ```bash | 
		
	
		
			
			|  |  |  | docker compose up | 
		
	
		
			
			|  |  |  | ``` | 
		
	
		
			
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			|  |  |  | ### `hint : 102  Fail to access model  Connection error` | 
		
	
		
			
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			|  |  |  | 1. Ensure that the RAGFlow server can access the base URL. | 
		
	
		
			
			|  |  |  | 2. Do not forget to append **/v1/** to **http://IP:port**: | 
		
	
		
			
			|  |  |  | **http://IP:port/v1/** |